Refund policy
This policy outlines the guidelines and procedures for the refund of competition entry fees for members of the Australian Powerlifting Alliance (APA).
This Policy covers all Australian competitions run by, or in conjunction with, the APA, and includes APA National competitions; APA Open series competitions; APA Affiliate Club or Member local competitions; and APA Special competitions. This policy does not apply to any international competitions.
1. Competition Entry Refunds:
1.1 For APA Local and Special Competitions refunds will be given for competition entry under the following conditions:
a. Full Refund
A full refund (excluding fees) of the competition entry fee will be provided if a member withdraws from the competition and applies for a refund more than 28 days (four weeks) before the competition date. The request must be received by APA in writing, by 5pm of the 29th day before the competition (ie. to provide 28 days clear notice).
b. No Refund
No refunds will be issued for the competition entry fee if the withdrawal and refund request is made within 28 days (four weeks) of the competition date.
c. Special Circumstances
If a member needs to withdraw from a competition outside the time frame specified above due to the inability to participate in relation to exceptional circumstances they can submit a refund request that must be received by APA in writing. The request must be submitted prior to the competition date and cannot be made after the event.
In some cases documentation may be required to support the refund request. Refund approvals in these situations are at the sole discretion of the APA Board.
APA may, at its sole discretion, accept or reject the application for a refund under this section.
1.2 For APA National Competitions and the APA Open Series Competitions and/or any other APA-run Competitions as specified by APA from time to time, refunds will be given for competition entry under the following conditions:
a. Full Refund
A full refund (excluding fees) of the competition entry fee will be provided if a member withdraws from the competition and applies for a refund more than 42 days (six weeks) before the competition date. The request must be received by APA in writing, by 5pm on the 43rd day from the competition (ie. with 42 days (six weeks) clear notice) prior to the competition date.
b. No Refund
No refunds will be issued for the competition entry fee if the withdrawal and refund request is made within 42 days (six weeks) of the competition date.
c. Special Circumstances
If a member needs to withdraw from a competition and is unable to participate due to exceptional circumstances they can submit a refund request that must be received by APA in writing. This must be received with at least 21 days clear notice and by 5 pm of the day that is 22 days from the competition.
The request cannot be made after the event.
In some cases documentation may be required to validate the request.
Refund approvals in these situations remain at the sole discretion of the APA Board.
d. Event Cancellation:
If a competition is cancelled by APA or the Meet Director, competitors will receive a full refund of their entry fee, regardless of the cancellation date.
e. Merchandise:
No refunds will be provided for merchandise purchased from APA.
2. Refund Process:
Refund requests for competition entry fees must be in writing and submitted to: info@powerliftingalliance.org.au
Please include with your request your name, the email address attached to your membership, and your membership number, as well as the name and location of the cancelled competition.
Processing of Refunds:
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Refund requests will be processed within 30 days of receipt of the request. Refunds will be issued to the original payment method used for the transaction.
This policy is subject to periodic review and may be amended at the sole discretion of the APA Board at any time.